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Warp Drive Networks, Inc. is sensitive
to protecting the private information that our customers and visitors
provide to us. We also want you to have the opportunity to obtain
interesting and useful information, products and services through
Warp Drive Networks, Inc. The loyalty of our customers is very
important to us and we hope this policy will underscore our commitment
to making sure your experience with us is a good one.
This Privacy Policy
describes how Warp Drive Networks, Inc. treats information received
about you when you become a Warp Drive Networks, Inc. customer,
when you provide information to us (for instance, by purchasing
goods or services through our Web Site or by responding to our
customer surveys), and when you use Warp Drive Networks, Inc.
to explore the World Wide Web.
Please read the Privacy
Policy carefully. Also, please remember that no computer system
should be considered safe from intrusion. E-mail may pass through
many computer systems, and should not be considered a secure means
of communication unless encrypted. Even then, information is only
as secure as the encryption method. Therefore, although we take
many precautions to protect our system and our servers, we cannot
guarantee the security of any data on any server, including "secure
servers."
Customer Information
Customer information is information such as name, address, telephone
number, and credit card information, information that identifies
a particular individual or business. Warp Drive Networks, Inc.
collects and stores customer information in the following ways:
- As part of a customer's
registration for Warp Drive Networks, Inc.'s services, customers
must provide their user name, address, telephone number(s),
company name (if applicable), and credit card or other billing
information.
- When we confirm your
requested e-mail address(es) or domain registration(s) or Web
site(s). Depending on the Warp Drive Networks, Inc. service(s)
you select, we will give you a Warp Drive Networks, Inc. user
name and one or more passwords that you must use to access and
receive the services. We retain this information in our customer
databases. If you purchase other goods or services from Warp
Drive Networks, Inc. through our Web Site, we will also collect
your billing information.
How We Use Customer
Information
The customer information that we collect during the registration
process is or may be used:
- For billing purposes;
- To examine system
accounting logs, user mailboxes and other company records to
resolve
- E-mail and other system
errors or problems;
- To make sure that
only Warp Drive Networks, Inc. customers are able to access
certain member-only services.
This information is kept
on limited access computers and is only available to those employees
who have a need to know.
- We provide some information
to companies that we use to perform certain functions for us
for example, credit card numbers are sent to a credit card processing
company for billing, and address information is given to a fulfillment
company that sends out our software starter kits. These companies
are not authorized to release this information to other third
parties.
- Occasionally, we use
our customer database to distribute Warp Drive Networks, Inc.
newsletters or important notices to our customers.
- Warp Drive Networks,
Inc. may also use customer information to enforce our Appropriate
Use Policy as described in the Warp Drive Networks, Inc. User's
Guide, but only to the extent necessary.
- We will share customer
information with governmental authorities when legally required
to do so, and may cooperate with these authorities investigating
claims of illegal activity such as (but not limited to) illegal
transfer or use of copyrighted material, or postings or e-mail
containing threats of violence.
Except under the limited
circumstances described above, we do not disclose customer information
to third parties.
Changes to Your Customer Information
You may review and update the information you provide to us
as part of the registration.
Web Site Use and Navigation Information
Each time a user visits our Web Site, certain anonymous use
and navigation information is collected by our servers. This information
is aggregated and anonymous. It tell us how our Web Site is used
and navigated, including the number, frequency and duration of
visits to each Web page.
Web Site use and navigation information that we collect may include
the domain names of visitors who are not already Warp Drive Networks,
Inc. customers (such as www.user'sinternet-service-provider.com"),
and of Warp Drive Networks, Inc. customers, but it does not otherwise
contain individually identifiable information about any visitor
to our Web Site.
How We Use Web Site Use and Navigation Information
Like customer survey information, we use the anonymous, aggregated
information to improve the content and navigation features of
our Web Site. We also may use the anonymous, aggregated information
to enable Warp Drive Networks, Inc. Partners or advertisers to
evaluate whether to post advertising banners or other material
on the Warp Drive Networks, Inc. Web Site.
Cookies
Like most Web sites, Warp Drive Networks, Inc. makes use of
browser "cookies". Cookies are files written to a user's hard
disk and read by server programs to inform a Web site if the user
has previously visited that site. We use cookies to continually
enhance your Warp Drive Networks, Inc. experience, and may use
them in the future to store customer preferences and choices.
Changes to Warp Drive Networks, Inc.'s Privacy Policy
We may make changes to this policy from time to time. We will
post changes to our Privacy Policy here, so be sure to check back
periodically. We may also decide to notify our customers by e-mail
of significant changes.
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