Warp Drive Networks

Hosting Support

Warp Drive is committed to providing unparalleled support to our hosting customers. In an effort to suppliment our customer support efforts we have created tutorials to answer common questions that our customers may have.

Support Categories

General

Domains

Email

FTP

Help & Contact

Still having issues? Our technical support staff can be reached by phone Monday to Friday 9:00AM - 5:00PM EST at 201-649-9200.

Alternatively, you can submit a support ticket through your Control Panel or by emailing us at support@uscable.net.

Creating Web Users

After having logged into your Control Panel and brought up the domain that you want to change the log rotation for, you should see a page similar to the one in the screenshot above. Under the Hosting category, click on the Log Manager button highlighted in yellow.

Click the Add New Web User icon highlighted in the screenshot above.

Enter the necessary fields and click the OK button when complete. Note that this will create a subfolder within the httpdocs directory and that web users cannot access any other directories on the domain except the one they have logged into.